SALES - Prospecting to Closing the Sale
PREAMBLE:

Today’s customer has myriad options, and is extremely well informed on what is available in the market. Often, he even comes in to buy a specific product, at a specific price. The role of the Sales Person has shifted from the glib, smooth talking salesman, to the suave, listening and solution providing specialist.

Every business is dependent on Sales, to make the Cash Register tick.

However, with online shopping, and tons of options, the customer, still requires to get a feel of the product, and to clear any doubts that he may have. This is where a Salesperson who is able to establish rapport, and build a relationship will score easily.

SALES TALK is a programme that is dedicated to front line sales people, whether in the Automobile, Insurance, Computer, Medical, FMCG or any other industry, where the customer comes face to face with the representative of the industry.

CONCEPT
This programme takes the guesswork out of the sale, and enables the participant to understand the concepts of the sale, right from Prospecting to Closing. It is the only programme that is structured using powerful tools such as Psychocybernetics, and Neuro Linguistic Programming. It also covers the latest, fine points of selling that will propel the participants to their highest sales figures.

OBJECTIVES:
  • Establish instant connect and build rapport

  • Sensitive Listening – establishing real need of the buyer

  • Probing and checking actual need/s

  • Identify the pain points

  • The one-on-one technique to establish relationship

  • Handling Objections

  • Build brand loyalty

  • Establish a long term, recurring relationship with the buyer
 
  BENEFITS:
PERSONAL
ORGANIZATION
Self Confidence
Better connect
Rapport and Trust
Read the customer
  Higher Customer Satisfaction
  More Sales
  Better customer Retention
 
  WHAT IS COVERED:
Enhance
Self confidence
Connect with customers
Listening skills, and empathy
Understand Competition
Leverage Company’s Strengths
The value of Product Knowledge
Reading Buy Signals
Pre-close techniques
 
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